Privacy Policy

Effective date: September 2, 2026

Precision Tree Care & Removal (“we,” “us,” or “our”) operates precisiontreecareremoval.com and advertises on Facebook and Instagram. This policy explains what information we collect when you use our website, respond to one of our ads, or contact us, how we use it, and the choices you have.

Information we collect

Information you give us. When you fill out the contact form, request an estimate, book online, call us, or email us, we collect what you share with us. That usually includes your name, phone number, email address, the property address where the work is needed, and a description of the job.

Information from our Facebook and Instagram ads. If you submit a lead form in one of our ads on Facebook or Instagram, Meta sends us the information you entered, usually your name, phone number, email address, and your answers to the form questions. We use it to follow up on your request as described below. Meta’s own handling of that information is governed by Meta’s Privacy Policy.

Information collected automatically. Like most websites, we collect basic technical data when you visit: your IP address, browser and device type, the pages you view, how you reached the site, and how long you stay. We collect this through cookies and similar tools described below.

Online booking. Our online booking is provided by Housecall Pro. When you book through that tool, the information you enter is collected and stored by Housecall Pro on our behalf and is subject to Housecall Pro’s own privacy policy.

How we use your information

We use the information we collect to:

• Respond to your questions and estimate requests, including requests you submit through our ads on Facebook and Instagram.
• Schedule, perform, and follow up on tree work at your property.
• Send appointment confirmations, reminders, and service updates.
• Improve our website and understand how people find and use it.
• Show ads to people who have visited our site or contacted us, reach new people who are likely to need our services, and measure whether our advertising is working.
• Comply with legal obligations and protect our rights.

Text messages

If you give us your mobile number, on our website or in one of our ads, we may call or text you about your estimate, appointment, or job. Message and data rates may apply. Message frequency varies. Reply STOP at any time to stop receiving texts, or reply HELP for help. We do not share your mobile number or your consent to receive texts with third parties or affiliates for their own marketing purposes.

Facebook and Instagram advertising

We advertise on Facebook and Instagram, which are operated by Meta Platforms, Inc. (“Meta”). Here is how that involves your information.

Meta Pixel and related business tools. Our website uses the Meta Pixel and may use similar Meta business tools. Third parties, including Meta, may use cookies, web beacons, and other storage technologies to collect or receive information from our website and elsewhere on the internet and use that information to provide measurement services and target ads. This lets us see which of our ads lead to visits, calls, and estimate requests, and show ads to people who have visited our site or shown interest in tree services.

Custom audiences. We may share contact details such as an email address or phone number with Meta, in hashed form, so that Meta can match them to its users and show our ads to existing customers or to people with similar interests. Meta uses this information only to make the match, under its customer list terms.

Lead forms. When you submit a lead form in one of our ads, Meta collects the information on its platform and shares it with us. We treat it the same way as information you send us through our website.

How to opt out. You can control how Meta uses your information for ads, including ads based on data from partners like us, in your Facebook and Instagram Ad Preferences. You can opt out of interest-based advertising from Meta and other participating companies through the Digital Advertising Alliance at optout.aboutads.info, and on your mobile device through its advertising settings. You can also ask us not to include your contact details in any advertising audience by contacting us at the address below.

Cookies and analytics

We use Google Tag Manager to manage the analytics and advertising tools on this site, including the Meta tools described above. Other tools may include:

• Google Analytics, which helps us understand site traffic. You can read how Google uses data from sites that use its services at policies.google.com/technologies/partner-sites.
• Google reCAPTCHA, which protects our contact form from spam. Its use is subject to Google’s Privacy Policy and Terms of Service.

You can control cookies through your browser settings. Blocking cookies may affect how some parts of the site work.

How we share information

We do not sell your personal information. We share it only:

• With service providers who help us run our business, such as our scheduling and invoicing software, website hosting, and our marketing agency. They may use your information only to perform services for us.
• With advertising platforms such as Meta, in the ways described in the Facebook and Instagram advertising section above.
• When required by law, subpoena, or legal process, or to protect the safety and rights of our customers, employees, or the public.
• With your consent, or at your direction.

Data retention

We keep customer records for as long as we need them to serve you, keep our business records, and meet legal requirements. Website analytics and advertising data is kept according to the retention settings of the tools listed above.

Security

We take reasonable steps to protect your information from loss, misuse, and unauthorized access. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Children

Our services, website, and ads are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.

Links to other websites

Our site links to websites we do not control, such as our online booking tool and our Facebook and Instagram pages. This policy does not apply to those sites. Review their privacy policies before sharing information there.

Your choices

• You can ask us what personal information we hold about you, ask us to correct it, or ask us to delete it, subject to our legal and business record-keeping needs.
• You can ask us not to use your contact details in advertising audiences.
• You can opt out of marketing emails by using the unsubscribe link in any email we send.
• You can opt out of text messages by replying STOP.
• You can limit cookies and ad tracking through your browser settings, your Facebook and Instagram Ad Preferences, your Google ad settings, and the Digital Advertising Alliance opt-out linked above.

To make a request, contact us using the details below.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last revised. Continued use of the site after a change means you accept the updated policy.

Contact us

Precision Tree Care & Removal
9036 101st Ct
Live Oak, FL 32060
(386) 688-5173
Or use the contact form on this website.